When you receive your confirmation email after purchasing insurance, you may not see the "Add to Apple Wallet" button or the QR code, which should look like this:
Instead, when using some email clients, (like Gmail) you may see something like this:
We're aware of the issue. It seems some email clients are filtering this content.
There is a potential work-around you can try.
- Forward the email to your mac.com or icloud.com address. (include attachments)
- Open the email using the Apple Mail app.
This may allow you to see this content correctly. Then you can tap the button if you on your iPhone, or scan the QR code with your iPhone to add the card to your Apple Wallet.
Now you'll always have a quick reference for your renter's insurance in your pocket!